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Patient Advocate

Are you a persuasive communicator who loves talking to people, building trust, and driving results? We’re looking for a Lead Advocate / Appointment Setter to join our fast-growing, high-energy service team. Our company serves as an on-call lead management solution for our clients, partnering directly with their office teams to convert inbound leads into loyal customers.

This is a 1099 contract position with a monthly base + real commission for every appointment you successfully set and that the client attends—a long-term opportunity with the potential to transition into W2 employment for top performers.

What You'll Be Doing:

  • Engage with warm leads via inbound and outbound calls—no cold calling required!
  • Qualify leads and schedule appointments on behalf of our clients
  • Answer questions, build trust, and ensure each lead understands the services offered
  • Follow up with no-show appointments and re-engage older leads
  • Collaborate with client office teams to relay appointment and lead information
  • Use our CRM system to manage communication, scheduling, and pipeline tracking

What Makes This Role Unique:

  • No cold calling! You’ll only talk to leads already interested in our clients’ services, That means no list building or cold outreach
  • Commission on top of base pay. Get rewarded for every successful appointment that turns into a customer
  • Work from anywhere. Ideal for remote workers looking to supplement their income with flexible hours
  • On-call hours. Be available during your scheduled 40-hour week to respond to leads in real time but can work other jobs/tasks in between.

Key Responsibilities:

  • Learn and understand the features and benefits of various client services
  • Follow scripts to ensure consistent, professional communication
  • Make outbound and handle inbound calls, texts, and emails
  • Set appointments based on client availability and lead needs
  • Maintain accurate notes and track lead progress through our CRM
  • Communicate promptly and clearly with other team members and clients via various channels

What We're Looking For:

  • Energetic, outgoing, and persuasive personality
  • Self-motivated with a passion for exceeding targets and driving results and able to work independently (get the job done with little supervision)
  • Excellent written and verbal communication skills (English fluency required with little to no accent)
  • Highly organized, with the ability to process information and make quick decisions
  • Prior experience in appointment setting, lead generation, or sales in healthcare, insurance, or high-value service industries
  • Strong knowledge of CRM platforms (GoHighLevel preferred)
  • Expert in Google Workspace (Gmail, Drive, Docs) and Slack instant messaging
  • Ability to work independently and manage a consistent schedule.
  • High-speed internet and a modern, capable computer (please attach a screenshot of your system specs and speed test with your application).
  • Availability to work US time zones (between 9am ET – 9pm PT, with a max of 8 hours/day).
  • Bonus: Spanish-speaking candidates are strongly encouraged to apply!

How to apply:

Send a copy of your resume with previous work experience, audio appointment setting call samples, and a video introducing yourself to hello@britelinedental.com.

You'll love working here!

  • Join a small but mighty, driven, and supportive team who are passionate about what we do!
  • We're growing fast—new clients onboarding week!
  • Flexible, remote-first work environment
  • Work with industry-experienced leadership that values your growth
  • Real opportunity for long-term advancement